Welcome to TBR Custom Creations!

Privacy Policy

Effective Date: 06/12/2025

TBR Custom Creations ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines what data we collect, how we use it, and your rights in connection with using our website and services.

1. Information We Collect

We collect two types of information:

a) Automatically Collected Data ("Device Information"):
When you visit our website, we may automatically collect data such as your IP address, browser type, time zone, cookies installed on your device, the web pages you view, and how you interact with the site.

b) Information You Provide Voluntarily:
When you place an order, submit a form, or contact us directly, we may collect personal information including your name, email address, shipping address, event details, and payment information. This data is used to fulfill your order and provide customer support.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Respond to customer inquiries or requests

  • Improve our website, products, and services

  • Send marketing communications (only if you opt in)

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing message we send.

3. Payment Processing

We do not store or process your credit card information directly. All transactions are securely handled through third-party payment processors such as PayPal, Stripe, and dLocal, which operate under their own privacy and data security policies.

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share it only with trusted third-party services essential to running our business (e.g., payment processors and shipping carriers).

5. Cookies

Our site may use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies in your browser settings, though this may affect certain website functionality.

6. Data Security

We use commercially reasonable measures to safeguard the personal data you provide. However, no method of internet transmission or electronic storage is 100% secure.

7. Children’s Safety Notice

Some of our products may contain small parts and are generally safe for children ages 2–3+, but adult supervision is recommended. We are not liable for misuse of products after delivery.

8. Your Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your data

  • Withdraw consent for marketing communications

To make a request, please contact us using the information below.

9. International Users

We currently serve customers located in the United States only. If you are accessing the website from outside the U.S., your information will be transferred and processed in the United States.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content on those external sites.

11. Legal Disclosure

We may disclose your information if required by law, subpoena, or in the good-faith belief that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure user safety.

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us at:info@tbrcustomcreations.com.